Contact Homeform
Contact Us
Get In Touch
Thank you for shopping with us! If you have any questions regarding order status, shipping updates, product details, assembly guidance, returns, refunds, or general support inquiries, feel free to reach out through our official contact channels. Our customer service team is always ready to assist you.
Company Information
Company Name: TOUGH STONE INC
Company Address: 42-43 191ST STREET 1F LFLUSHING, NY 11358, United States
Customer Support
Support Email: yapeng528@gmail.com
Support Phone: +16813388244
Service Scope
We provide customer support for all products in our store, including home furniture, home decor, storage & organization, lighting, bedding, kitchen supplies, bathroom accessories, and tabletop goods. Our team can assist with order tracking, shipping delays, size & material consultation, assembly issues, damaged item claims, return reviews, and payment-related questions.
We strive to respond to all valid customer inquiries within 1–2 business days. Response time may be slightly delayed during weekends and US federal holidays.
Support Tips
If you need to report damaged, defective, or incorrect items, please prepare clear photos of the product issue, inner packaging materials, and the original outer shipping box when contacting us. Providing complete evidence will help speed up your claim review and resolution process.
Support email: support@example.com
Support phone: +1 000 000 0000
Business address: Business address