Shipping policy

Shipping Coverage

We currently provide shipping services exclusively to addresses within the continental United States. We do not support international shipping at this stage.

Order Processing Time

All orders require a processing period of 1–3 business days for inventory confirmation, quality checking, packaging, and carrier arrangement. Processing time does not include weekends and US federal holidays.

Delivery Timeframe

Standard small home goods, decor, kitchen, bath, and textile items: 5–10 business days after processing completion.

Oversized furniture, heavy storage units, and bulky home products: 7–15 business days after processing completion.

Delivery times are estimated and not fully guaranteed, which may be affected by carrier delays, remote location logistics, weather conditions, or peak shopping seasons.

Free Shipping Eligibility

We offer free standard shipping for orders over $75 within the US continental area. Free shipping promotion does not apply to oversized furniture, overweight bulky items, and remote regional orders with special logistics surcharges. Eligibility will be automatically calculated at checkout.

Shipping Damages & Loss

Please inspect your package immediately upon receipt. For shipping damage, missing parts, or package loss issues, please contact our support team within 7 days of delivery with required photos (product damage, inner package, outer box) for investigation and resolution.

Undeliverable & Returned Packages

Packages returned to us due to incorrect customer shipping address, recipient unavailability, or customer refusal to receive will incur return shipping fees. Related fees will be deducted from your final refund amount.